This page details our payment policy to provide you with a clear understanding of the payment process on our website. Please read this policy carefully before making any purchase.

Accepted Payment Methods:

We offer several secure and convenient payment methods to ensure a smooth shopping experience:

  1. Credit/Debit Cards: We accept major credit and debit cards including Visa, MasterCard, American Express and Discover.

  2. PayPal: For added convenience and security, you can also make payments through your PayPal account.

  3. Bank transfers : We accept direct bank transfers as a payment option. Please note that bank transfer payments may require additional processing time for verification.

Payment Process:

  1. When you checkout, you will be asked to select your preferred payment method. Please ensure your payment details are accurate and up to date.

  2. After you have provided the necessary payment information, you will receive an order confirmation email detailing your purchase information.

  3. For credit/debit card payments, your card will be charged immediately after order confirmation.

  4. PayPal payments will be processed through the PayPal platform, and you will be redirected to the PayPal website to complete the payment.

  5. If you opt for a bank transfer, you will receive an email with our bank account details and instructions for the transfer. Please note that your order will be shipped or processed once payment has been verified and credited to our account.

Security and Confidentiality:

We prioritize the security of your payment information and personal data. Our website uses industry standard encryption and security measures to ensure the secure transmission and storage of your data. We do not store your credit card information on our servers.

Currency and Pricing:

All prices shown on our website are in euros (EUR) unless otherwise stated. Prices include applicable taxes and fees. Currency conversion fees, if any, are the buyer's responsibility and will be determined by your financial institution.

Verification of Payments:

In some cases, we may need to verify your payment for security reasons. This may involve requesting additional information from you, such as your ID or proof of address. Your cooperation in providing timely and accurate verification information is appreciated and helps us maintain a secure shopping environment.

Payment Disputes and Refunds:

In the event of a payment dispute or refund request, please refer to our dedicated Refund and Return Policy page for guidance on the process and eligibility.

Thank you for choosing Emacloset for your purchasing needs. If you have any questions or concerns regarding our payment policy, please do not hesitate to contact our customer service team at contact@emacloset.com